We believe transparency is a feature. Here's exactly how we handle your data — no fine print, no ambiguity.
Contents
Have questions?
hello@itservicesbd.comPersonal identifiers
Name, email, phone number, and company name — only when you provide them through contact forms or calls.
Technical data
IP address, browser type, device information, and analytics data collected automatically for service improvement.
Communication data
Messages, voice notes, and project briefs exchanged through our communication channels.
Payment information
Processed securely through Stripe. We never store full card details on our servers.
Project delivery
To communicate, collaborate, and deliver the services you request.
Service improvement
Analytics and usage patterns help us refine our process and quality.
Legal compliance
Where required by law or to protect the rights and safety of our team and clients.
Marketing (opt-in only)
We send occasional updates only to those who explicitly subscribe. Unsubscribe anytime.
We retain your data only as long as necessary — typically until the end of our business relationship, plus any legally mandated retention period. Project files and communications are archived for 3 years after project completion, then securely deleted.
Access
Request a copy of all personal data we hold about you.
Correction
Update or correct inaccurate or incomplete information.
Deletion
Request removal of your data, subject to legal obligations.
Portability
Receive your data in a structured, machine-readable format.
Objection
Opt out of processing for direct marketing at any time.
We employ industry-standard encryption (TLS 1.3), access controls, and regular security audits. Data is stored on servers in the European Economic Area. While no system is impenetrable, we invest significantly in protecting what you entrust to us.
For privacy-related inquiries, data requests, or concerns, reach us at hello@itservicesbd.com. We respond within 5 business days.
Reach out directly. We don't hide behind legal bots.